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Return Policy
Sthsweet.com will not accept any return of contact lenses for hygienic reasons.
We all make mistakes, so if you received a wrong/defective item, please contact our customer service within 7 days after reception of the package with pictures showing the issue so we can assist you.
If we sent a defective or wrong item, you may receive a replacement or a refund.
All contact lenses are final sale and cannot be returned.
If you return contacts lenses, they will not be processed by the return team and will be discarded with no refund possible.
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Wear & Care
Always wash your hands thoroughly with soap and water and dry them before and after handling lenses.
In order to not damage your contact lenses, only use only your fingertips to handle them.
Never put on your eye a lens with sign of tear.
Only use contact lens solution to rinse the lenses.
Always remember to clean, rinse and disinfect your lenses with multipurpose solution after
you remove them from your eyes.
This will avoid discomfort and possibly infection.
To avoid discomfort, apply make-up only after putting your lenses on.
Additional info:
Do not wear lenses while swimming or sleeping.
It is not recommended to wear the lenses for more than 6 hours at a time.
Remove the lenses at the first sign of any discomfort or redness.
Consult a doctor at the first sign of any pain or infection.
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Quality & Safety
Your health and safety is our top priority.
We offer only contact lenses from reputable manufacturers in South Korea.
Our manufacturers have specialized certificates
such as US FDA, ISO, CE, Health Canada, Russian GOST-R, KGMP, KFDA, Taiwan FDA, and Hong Kong MDACS.